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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: December 15, 2024

Privacy Policy Overview

This Privacy Policy governs the manner in which Active Recharge collects, uses, maintains and discloses information collected from users (each, a "User") of the PAYURWAY website ("Site") Which is powered by TRENDYZPAY SOLUTIONS PRIVATE LIMITED. This privacy policy applies to the Site and all products and services offered by Active Recharge

Key Points:

  • We only collect information necessary to provide our services
  • Your data is encrypted and stored securely
  • We never sell your personal information to third parties
  • You have control over your data and privacy settings

Information We Collect

Privacy Policy

Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Web browser cookies Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. How we use collected information Active Recharge may collect and use Users personal information for the following purposes: - To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails We may use the email address to respond to their inquiries, questions, and/or other requests. How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. Changes to this privacy policy Active Recharge has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Email Us support@payurway.in:

  • Communication: Collected contact information is used to communicate with users, provide support, send notifications, and deliver relevant updates or announcements..
  • Content Management: Images and files uploaded by users are collected and stored to enable the intended functionality of the app, such as sharing content with other users or providing personalized services.
  • App Optimization and Analytics: Device IDs and other usage data are collected to analyze app performance, identify trends, and enhance user experience, features, and functionality.
  • App Functionality: Image information is collected to enable various features and functionalities within the app
  • Biometric data for authentication (where applicable)

Purposes for Data Access, Collection, Use, and Sharing

When you use our services, we collect:

  • Transaction history and payment details
  • Account balances and financial data
  • Service usage patterns and preferences
  • Device and browser information

Parties with Whom Data is Shared

We may share user data with the following parties::

  • Service Providers: We may engage third-party service providers, such as cloud hosting providers, analytics platforms, and communication tools, to assist us in delivering and improving our services.
  • Business Partners: In some cases, we may share user data with trusted business partners or affiliates for joint marketing efforts, collaborations, or other legitimate business purposes.
  • Legal Compliance: We may disclose user data when required to comply with applicable laws, regulations, legal processes, or governmental requests, enforce our policies, or protect our rights, property, or safety.
  • Referral sources and search terms

Use of Your Personal Data

The Company may use Personal Data for the following purposes::

Service Provision

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization,
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
  • We may share Your personal information in the following situations:
  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.)
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Transfer of Your Personal Data

  • Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
  • Providing important service updates and notifications
  • Responding to your inquiries and requests
  • Marketing communications (with your consent)

Legal and Compliance

  • User Rights Access: Users can request access to their data. Correction: Users can request correction of inaccurate data. Deletion: Users can request deletion of their data. Objection: Users can object to data processing for certain purposes. Prominent Disclosure Our app comprehensively collects, transmits, syncs, and stores user data, including phone numbers, email addresses, images, files, and device IDs, to enable various features and functionalities. This data collection occurs during normal app usage and is essential for providing our services. Disclosure Placement: The disclosure regarding the collection of image information is prominently displayed within the app interface. Separate from Privacy Policy: The disclosure is separate from the Privacy Policy or Terms of Service and is presented to users before they upload images. User Consent and Data Security User Consent: User consent is obtained before collecting or uploading any personal data, including images. Users are provided with clear information about data collection practices and have the option to provide or withhold consent. Data Security: We prioritize the security of user data and implement industry-standard measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. Security of Your Personal Data The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. Security Measures We implement robust security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. Requests for User Consent User consent is clear, unambiguous, and obtained through affirmative user action, such as tapping to accept or checking a box. We do not interpret navigation away from the disclosure as consent, and we do not use auto-dismissing or expiring messages to obtain consent. User consent must be granted before our app can begin to collect or access personal and sensitive user data.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

  • Payment processing and banking services
  • Identity verification and fraud prevention
  • Customer support and technical services
  • Marketing and analytics services

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes and court orders
  • Respond to government requests and investigations
  • Protect our rights and prevent fraud
  • Ensure the safety of our users and the public

Important: We never sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security and Protection

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • 256-bit SSL encryption for all data transmission
  • Advanced firewall and intrusion detection systems
  • Regular security audits and vulnerability assessments
  • Secure data centers with 24/7 monitoring

Access Controls

  • Multi-factor authentication for account access
  • Role-based access controls for employees
  • Regular access reviews and permission updates
  • Secure password policies and requirements

Data Handling

  • Data minimization and purpose limitation
  • Regular data backups and disaster recovery plans
  • Secure data disposal and retention policies
  • Employee training on data protection practices

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us analyze and improve our services
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used for targeted advertising (with consent)

Managing Cookies

You can control cookies through:

  • Your browser settings and preferences
  • Our cookie consent management tool
  • Third-party opt-out mechanisms
  • Mobile device privacy settings

Your Privacy Rights

You have the following rights regarding your personal information:

Access and Portability

  • Request access to your personal information
  • Obtain a copy of your data in a portable format
  • Review how your information is being used
  • Verify the accuracy of your data

Correction and Deletion

  • Update or correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for data processing
  • Object to certain uses of your information

Communication Preferences

  • Opt-out of marketing communications
  • Choose your notification preferences
  • Control cookie and tracking settings
  • Manage third-party data sharing

How to Exercise Your Rights: Contact our privacy team at privacy@payurway.com or use the privacy controls in your account settings.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer

privacy@payurway.com

+91 (555) 123-4567

PayUrWay Financial Solutions
123 Business District, Mumbai, India 400001

Response Time: We will respond to your privacy inquiries within 30 days.

Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Please review this policy periodically for the latest information.

Your Privacy Matters

We're committed to protecting your privacy and being transparent about our data practices. Have questions? We're here to help.